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Pure by Nature. Crafted with Purpose.

VL Origins

Policy 6 of 7

Refunds and Cancellation Policy

Order Cancellation

Orders can be cancelled before dispatch.

Once shipped, orders cannot be cancelled.

Refunds

If cancellation is approved before shipping:

  • Refund will be processed within 7–10 working days

If product is eligible for replacement:

  • Replacement will be shipped at no cost

We do not offer refunds for:

  • Taste preference
  • Personal suitability
  • Incorrect address provided by customer

Published on the original site under the heading “Returns and Cancellation Policy”.